You do good work.
Customers love you.
Your reviews are strong.
Your phone used to ring constantly.
Now it does not.
Or it rings, but for the wrong jobs.
The small ones.
The ones that barely cover the van.
The real jobs are going somewhere else.
The kitchens. The extensions. The full roof replacements.
Here Is What Is Happening
When someone in your town opens Google and types "plumber near me" or "builder in Worcester" or "roofer Lichfield", Google shows three businesses at the top.
Just three.
They call it the local pack.
Those three businesses get roughly 44% of all the clicks.
Every other trade in that town is fighting over the remaining scraps.
If you are not in those three, you are invisible to most of the customers searching for you right now.
Why Good Tradespeople Get Overlooked
Google does not rank the best plumber in town.
It ranks the plumber whose online presence tells Google the clearest story.
That is a completely different thing.
The local pack is decided by three signals, roughly in this order.
Relevance: does Google understand exactly what you do and where you do it?
Distance: how close are you to the person searching?
Prominence: how active, reviewed, and referenced is your business online?
Most trades get the distance right by accident.
They are in the area.
Most trades fail on relevance and prominence without even knowing it.
The Relevance Problem
Google reads your website and your Google Business Profile to work out what you do.
If your website homepage is called "Welcome" or "Home", Google learns nothing.
If your Google Business Profile category says "Contractor", Google still learns nothing specific.
If you cover Worcester, Bromsgrove, and Redditch but your website only mentions Worcester once in the footer, Google shows you for Worcester and nothing else.
That is not Google being awkward.
That is you not telling Google what to rank you for.
The Prominence Problem
Prominence is everything that tells Google your business is real, active, and trusted.
Reviews.
Recent photos.
Mentions on other websites.
Directory listings.
Consistency of your phone number and address across the web.
Most tradespeople have a Facebook page, maybe a Checkatrade profile, and a website that has not been touched in two years.
That is not enough.
The top three in your local pack are not there because they work harder than you.
They are there because someone built their online presence properly and then kept it fresh.
Why This Is Getting Worse Right Now
Google ran a major update in March 2026 and another one in April.
A lot of trade websites that used to rank in the top three have dropped.
The ones that held their positions all had three things in common.
Clear, trade-specific and town-specific website pages.
A well-maintained Google Business Profile with recent photos and a steady review pattern.
External signals that confirm they are a real local business.
Directory listings. Citations. Backlinks.
If you were invisible before these updates, you are now more invisible.
If you were ranking before, you might have just dropped.
What Actually Fixes It
One trade-specific page per town you serve.
Not one page called "Services" with a list of towns at the bottom.
One proper page for "Painter in Lichfield".
One for "Painter in Grimsby".
One for "Painter in Shrewsbury".
Each written for that town specifically.
That is how Google understands you are relevant in each one.
A Google Business Profile with the right primary category, photos uploaded monthly, and reviews coming in steadily.
Directory listings and citations that match your business name, phone number, and address word-for-word across the web.
None of this is difficult.
It is just specific, and it has to be done properly.
We Already Built Pages for Specific Trades in Specific Towns
Potter Gold Digital already has full pages live for builders in Lichfield, roofers in Grimsby, painters in Shrewsbury, architects in Lichfield, and a dozen other trade-town combinations.
Each page is built to the exact spec above.
Trade-specific.
Town-specific.
Written to rank.
We took those on because the existing top-three in each town were weak, and the trades competing for those positions were not being properly represented.
We take on one trade per town.
Once a painter in Shrewsbury signs, we do not take another painter in Shrewsbury.
If that sounds like you, and you are one of the trades in a town we have already built for, call 01902 961078 or request a free audit. You can see the page built for your trade in your town before you decide anything.
Frequently Asked Questions
Why is my trade business not showing up on Google?
Because your online presence does not tell Google clearly what you do and where you do it. Specifically, your website pages are not town-specific or trade-specific, your Google Business Profile is incomplete or uses the wrong primary category, and you have few or inconsistent mentions across other websites. Google ranks clarity, not craftsmanship.
How long does it take to appear in the Google local pack?
For most UK trades, a properly built online presence appears in the local pack within 8 to 12 weeks. Towns with less competition can be faster. Busy cities with strong competitors can take 4 to 6 months. The key is starting with a clear foundation rather than small fixes over time.
Can I fix my Google ranking myself?
Yes, if you have the time to learn how Google evaluates local businesses, build trade-specific town pages, optimise your Google Business Profile, and maintain reviews and citations consistently. Most tradespeople do not have that time. That is the entire reason local SEO agencies exist.
What does Potter Gold Digital do differently?
Potter Gold Digital takes on one trade per town. Once we have a painter in Shrewsbury, we will not take another. Your competitors stay your competitors. Plans start at £299 per month and include a free custom website worth up to £10,000.
We get UK tradespeople into the Google local pack.
Free custom website, Google Business Profile setup, and local SEO. All included from £299/month.
One trade per town.
📞 01902 961078 · Mon–Sat 8am–6pm